Dot Matrix Issues: Most modern vehicles have a black ceramic dotted edge around them, as well as at the top of the rear window. Window film as a rule does not stick to this. the dots hold the film away from from the glass causing a “whitish” look after the film has dried, you can simply take a finger and run around the edge on the inside. Most of the time this will press the air out. At the top of the rear glass the dots are much thicker and sometimes come down a few inches. In most cases we install the film over the dot matrix and we don’t have peeling issues. If the film does peel off after the 2 week drying period we usually will apply heat and lay it back down. If you are still having issues we will retint the window.
dot matrix around rear windshield (common)
Seat belt chips: Care should be used when exiting the car, and removing the seat belt. In some cars the seat belt will “snap” into the glass and cause little chips in the window film. This is not covered in the warranty!
Scratches in the glass and/or film: Vehicles older than a year or so will generally have scratches that run up and down on the windows that roll down. This is caused by little pieces of sand and debris that get lodged in between the outside gasket, and the glass. The window going up, and down, creates tiny scratches that most people never even notice are there. Until they have window film installed on the inside. Installing tint behind these surface scratches makes them stand out more than they did before the vehicle was tinted. Unfortunately, there is nothing that can be done about them. They are simply the effects of time on the vehicle. In some cases (especially vehicles that frequent sandy, or muddy conditions) these grains of sand/dirt will become lodged between the inside gasket and the film, and cause scratches in it. We do not cover this sort of thing in the warranty. Simply because, short of replacing the gasket with a new/clean one, there is no way to cause it from happening again, and again. Keep in mind that this same sand scratches the glass itself, so it will certainly scratch window film. If you have this problem, and replace the gasket(s), we will generally replace the tint free of charge the first time.
